ITIL 4 Exam Prep Questions, Answers & Explanations: 700+ ITIL Foundation Questions with Detailed Solutions

After doing the class for Foundation 4 and used this book to cram the last week with the Mock Tests... I was not feeling confident on the morning of the tests but I passed with a good score. a lot of that had to do with this book.

I would have liked for the book to come with electronic question and answer tutorial as well. It doesn't.

Help me with this question from this book. I only see answers with up to 2 answers when 3 are requested, I think this is a problem. I would assume 3 phases would be made available. When bad questions and bad answers coincide in a book, it is not helpful to the student. I believe this is a known error with no workaround for the reader. (classic ITIL)20. What are the three phases of Problem Management? I) Error Control, II) Problem Control, III) Problem IdentificationA. IIB. I onlyC. II, IIID. IIIScordo, Christopher. ITIL 4 Exam Prep Questions, Answers & Explanations: 700+ ITIL Foundation Questions with Detailed Solutions (p. 209). SSI Logic Publishing. Kindle Edition.

I thought that this book would give me tons of practice questions to prepare for ITIL Foundations 4 certification. My employed sent me to a class and we had access to a second online class where I watched the recordings of a foundations 4 prep class and both classes were basically the same. The first exam in this book contains at least 25% irrelevant questions for foundations 4 that are not covered in any class, or the syllabus from Axelos. I would tell you to use caution in buying this book as it does not accurately represent the actual foundations 4 exam.

This book deserve 0 star.This book contains mostly questions based on the ITIL V3 NOT ITIL4. I did the first few tests and then put it aside because it did not help me prepare for the ITIL 4 foundation exam. I had to constantly search the web to check the answer and the reasoning behind it. Indeed I would like to get my money back.

I wish I could give this book 0 stars and get back my money. The questions are from the areas which are not included in the exam. (e.g the practices they are not necessary for the foundation exam)